Frequently Asked Questions
What's the price of your service?
The exact price will be offered after your goods details & the transport way are finalized, such as cargo name, packing weight, dimensions, quantity, and addresses.
Can you combine goods from several suppliers into one shipment?
Yes, we can pick up goods from each supplier to our warehouse and then ship them together under one bill.
How and when should I pay?
Commonly, payment is required before shipment. We accept bank transfer (T/T), Western Union, and PayPal.
Can you help with cargo inspection?
Yes, we can assist with inspections based on your detailed requirements to ensure quality before shipping.
Is my cargo safe with you?
Absolutely. We provide photo updates and can arrange cargo insurance. We will notify you immediately of any damages from the supplier.
What if my supplier has no right to export?
We can handle the export declaration and all necessary customs documentation to ship the goods to you.